Pharmacy First Information:


Over the Counter Medicines

Many commonly requested medications are available to purchase cheaply from shops and chemists without a prescription.  These include simple painkillers, antihistamines and medications for complaints such as mild eczema, thrush, bowel spasm, constipation, diarrhoea and indigestion. If you have short term or occasional symptoms which require these medications please obtain these yourself without prescription.  Every prescription issued costs the NHS around £12.  It is important and much appreciated that patients fund medications available over the counter themselves.  While we may prescribe these medications in exceptional circumstances, it is important that we all play our part in using the NHS appropriately and we thank you for doing your part to help look after our NHS.  


Repeat Prescriptions 

Repeat  prescriptions  can be  ordered  by  completing  the  “tear-off”  slip  attached  to  previous  prescription.  They  can  also  be  ordered  via  our  online  repeat  prescription  service.  If  you  wish  to  register  for online  services  please  contact  our  reception  desk.  Our   


local  pharmacies  also  have a  stock  of our  online  prescription  service  registration  forms.   Please note  that  due  to  the current  coronavirus  situation,  we  ask  that  patients  do  not  come  to  Reception  desk to  pick up a form, we  can  post  them out to patients. The


pharmacy  will  NEED  to  see  some  form of  ID.  These  forms  will then be  delivered to  the practice, and  contain  all  the  information  we need.  One of our Patient Care Advisors will then call  patients to process their form, and give all the information needed to


complete your registration!


Once you have registered online services can be accessed here:


When ordering your prescription during the Coronavirus outbreak please state which pharmacy you would like your prescription to be sent to for your collection.  You can choose from the following pharmacies:


Ø  Lloyds Pharmacy, Wester Hailes

Ø  Calder Pharmacy

Ø  Mackinnons Pharmacy, Calder Road

Ø  Sighthill Health Centre Pharmacy

Ø  Lindsay & Gilmour, Juniper Green

Ø  Omnicare, Springwell 


Please ensure that you order your request in plenty of time before your medication runs out. Repeat prescription requests can take at least 2 full working days to process and can be ready for collection in 72 hours at your chosen pharmacy. Please note that not all local pharmacies  collect from us every day so we advise you to place your order one week before you need it, as pharmacies will also need time for processing. 

 Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.


Wester Hailes Medical Practice would like to thank you for your continuing support.

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